Telecommunications giant, Globacom has unveiled a new Artificial Intelligence assistant, Gloria, embedded in its Glo Cafe app.
The telcos has also announced plans to start rollout of fibre-to-home service across the country.
Announcing the launch of Gloria and other products at its 23rd Partners event in Lagos recently, Globacom Retail Cluster Head, Lagos, Abdulrazaq Ande, stated that the upgrade was more than a design improvement, describing Gloria as another example of the company’s commitment to innovation.
According to him, Gloria can communicate through text and voice while supporting five languages, including Yoruba.
The updated app also comes with features such as dark mode, seven payment options through Paystack, biometric login, two-factor authentication and live offer notifications.
In a similar vein, Glo’s Chief Technical Officer, Remi Makinde, said the company was continuing to expand its infrastructure across the country, including Lagos, Bayelsa, Delta and Rivers states, as well as tertiary institutions, malls and markets.
“We are still rolling out. We are still building these sites. We are still standing these towers,” he said.
Makinde added that LTE upgrades, data core expansions and nationwide fibre rollout were part of efforts to improve network speed and reduce congestion.
He also announced plans for Fiber-to-the-Home rollout and the adoption of lithium batteries and solar solutions to improve network reliability amid power challenges.
Ande had earlier announced cash rewards for 115 outstanding dealers and reiterated the company’s commitment to improving its services through investment in technology and infrastructure.
“Globacom’s promise to you remains unchanged. We will continue investing heavily in next-generation tools, upgrading our infrastructure and ensuring our network stays second to none,” he said.
He also highlighted new consumer offerings, including enhanced data bundles, an expanded “Borrow Me Credit” service designed to prevent service interruptions, and an upgraded Glo Cafe app.
